2024 Season Ticket Member FAQs
When is my 2024 Season Ticket payment due?
Members must pay in full or sign up for a payment plan no later than March 15, 2024. To be eligible for early renewal benefits, Members must select a payment option before the Early Renewal Deadline of February 15, 2024.
Are there additional fees for my season tickets?
There is a $2 per ticket per game Facility Fee and a $10 handling fee that you will see on your invoice.
If I chose to have my 2023 account credit from selling tickets to roll over to 2024, where do I see my account credit?
Account credit from the 2023 season will be available to view on 2024 Season Ticket invoices.
When is my Stadium Seat License (SSL) payment due?
If you are on an installment plan for your SSL, your annual SSL payment will be charged automatically on March 1st each year.
Am I able to transfer my SSL prior to paying for 2024 Season Tickets?
If you wish to transfer your SSL, please visit https://rams.strmarketplace.com for more information. The SSL Marketplace will shut down at the beginning of February and remain closed through May, during which time transfers and sales will be unavailable.
Who can I speak with for questions on my SSL payments?
For questions regarding your SSL, please contact your dedicated service representative directly. If you do not have your rep's contact information or they are unavailable, you can contact our Member Services Team at 818-338-0011 ext. 2 or email info@rams.nfl.com.
When will the 2024 NFL schedule be released?
The NFL schedule is typically released in mid-May each year. We will update this page with the 2024 NFL schedule once it is announced.
What are the Early Renewal benefits?
Members who renew their season tickets by the early renewal deadline of February 15, 2024, are eligible for the Seat Relocation Program and parking on-sale, subject to other qualifications. Members must pay in full or sign up for a monthly payment plan by the Early Renewal Deadline of February 15, 2024. In addition, starting in November, each month we will randomly select accounts for; giveaways, merchandise, and experiences to Members who have renewed early.
What Season Ticket Member benefits can I expect in 2024?
Season Ticket Members can look forward to new valuable benefits in 2024 plus many of the same great benefits offered each year, such as year-round Rams Fan Shop discount, SoFi Stadium event presales, exclusive experiences, and more!
New in 2024, Members will receive a discount of 15-30%, based on Membership level, on food and non-alcoholic beverage purchases in the stadium during Rams games. Plus, in the month after the NFL schedule is released, Members will have the option to sell back their tickets for up to 3 regular games that they cannot attend. These tickets will be sold  back to the Rams at face value and in exchange the Member will receive credit towards their 2025 Season Tickets. To learn more about your benefits, please click here.
Finding the Right Payment Option
Can I pay in full?
Yes, Members may pay in full immediately or sign up to be automatically charged for their full payment on the Early Renewal Deadline of February 15, 2024. To review your invoice and select your preferred payment option, please log into your Rams Account Manager by clicking here.
Are there payment plans available?
Yes, an Interest-Free Monthly Payment Plan, presented by Unify Financial Credit Union, is available for Rams Season Tickets. Members can sign up for an interest-free monthly payment plan that will be automatically charged on the 15th of each month from November 15, 2023 (or whenever you sign up) through August 15, 2024. The total season ticket balance is divided equally over monthly payments through August 15, 2024. To review your invoice and select this option, please log into your Rams Account Manager by clicking here.
Any Member enrolled in a monthly payment plan for 2023 Season Tickets will be automatically renewed for their 2024 Season Tickets on a 10-month payment plan, with the first payment being automatically charged on November 15, 2023 and the last payment occurring August 15, 2024.
On November 15, 2024 monthly payment plans for the 2025 Season will automatically begin.
Are there extra fees, or interest, associated with the payment plans?
Season ticket payment plans are interest-free and there are no fees associated with signing up for a season ticket payment plan.
What types of payment are accepted?
All major credit cards are accepted (Visa, American Express, Mastercard, Discover).
For international cards, please contact our Member Services Team at 818-338-0011 ext. 2 or info@rams.nfl.com.
Can I pay with multiple credit cards?
Yes, you can split your payment between up to five (5) credits cards through your Rams Account Manager.
Can I pay with cash?
No, cash is not accepted. If you have questions regarding payment options, please contact our Member Services Team at 818-338-0011 ext. 2 or info@rams.nfl.com
What if full payment or the payment plans don't work for me?
If you have questions regarding payment options, please contact our Member Services Team at 818-338-0011 ext. 2 or info@rams.nfl.com.
Paying for My Tickets
How do I pay for my tickets?
To pay for your tickets please log into your Rams Account Manager by clicking here. Once logged in, please select your 2024 Season Ticket invoice for payment options.
Where can I view my invoice? Will my invoice include my account credit?
To view your invoice please log into your Rams Account Manager by clicking here. Once logged in, please select your 2024 Season Ticket invoice to view your balance and any 2023 account credit.
I believe there is a discrepancy on my invoice, or I have a general invoice question. Who should I contact?
If you have questions regarding your invoice, please contact our Member Services Team at 818-338-0011 ext. 2 or info@rams.nfl.com.
Managing My Payments
How do I update the credit card on file?
To update your credit card on file, please log into your Rams Account Manager by clicking here. Once logged in, please select your 2024 Season Ticket invoice for payment options. Credit cards must be updated at least one business day in advance of reoccurring monthly payment dates.
Will the monthly payment plans be automatically charged?
Yes, payments will be automatically charged. Once Members sign-up for a monthly payment plan, no further action is needed!
Can I pay off my tickets early if I'm on a monthly payment plan?
If you would like to pay off your season tickets early, or make an additional payment, please reach out to our Member Services Team at 818-338-0011 ext. 2 or info@rams.nfl.com.
How do I cancel my monthly payment plan?
If you have questions regarding your payment plan, please contact our Member Services Team at 818-338-0011 ext. 2 or info@rams.nfl.com.
Accessing My Tickets
When can I manage my tickets?
Fully paid tickets are available for management after the release of the NFL schedule. Members must also be compliant on their Stadium Seat License (SSL) payments to access tickets, even if their tickets are fully paid.
Where can I access and manage my tickets?
Tickets can be accessed and managed through your Rams Account Manager via the official Rams Mobile App, mobile web or desktop computer. Fully paid tickets can usually be managed around the time of schedule release, but exact timing may vary.
Updating My Account
I need to update my mailing address. Where can I do that?
Contact information can be updated in your Rams Account Manager by clicking here. Once logged in, Members can access their profile under their name in the upper right corner of the page.
I need to update my email address. Where can I do that?
Contact information can be updated in Rams Account Manager by clicking here. Once logged in, Members can access their profile under their name in the upper right corner of the page.
I need to reset my Rams Account Manager password. Where can I do that?
Passwords can be reset, if lost or forgotten, by clicking here, selecting "sign in" in the upper right corner of the page, and then "forgot password".
Attendance-Based Benefits
What are the attendance-based benefits?
We want to reward Season Ticket Members who attend games. Attendance-based rewards based on 2023 season attendance include:
- Seat Relocation Program: Must attend at least 3 games in 2023 and renew by the early deadline of February 15, 2024
- Parking Priority: Must attend at least 3 games in 2023 and renew by the early deadline of February 15, 2024
- Season Ticket Member Gift: Must attend at least 1 game in 2023
- Ticket Sell Back Program: Must attend at least 1 game in 2023
In addition to the outlined attendance requirements, Members must also be compliant on their ticket and SSL payments at the time the benefits are available.
Starting in 2024, Members who attend games will have the added benefit of saving 15-30%, based on Membership tier, on food and non-alcoholic beverages at Rams home games.
Purchasing Parking
When can I purchase parking?
More information on parking will be available in the Summer of 2024. Unlike the ticket renewal process, parking is a new sales process each season, in order of SSL priority and the ability to purchase season parking is based on Membership Level.
Club and Premier Members continue to be contractually guaranteed the right to purchase on-site parking. Any remaining passes will be made available to Reserved Members through a parking on-sale process. Priority for the remaining passes will be given to Reserved Members that renew by the Early Renewal Deadline, are compliant on their SSL, and personally attend at least 3 games during the 2023 season with at least one of their season tickets. Please note that on-site parking is extremely limited and there is no guarantee that inventory will be available for Reserved Members.
Will I have an assigned parking space?
Parking passes will allow access to specific parking zones, but Members will not receive a designated parking space, regardless of Membership level.
Will my parking be the same for all future seasons?
Parking zones are subject to change due to the construction of the district surrounding SoFi Stadium. Therefore, parking will be a new sales process each season, in order of SSL priority. As a reminder, the ability to purchase season parking is based on Membership Level with Club and Premier Members having contractual rights to purchase on-site parking.
Food & Beverage Discount
How will the food & beverage discount program work?
Members will be able to access a digital pass, allowing them to scan a code at any physical concession stand to receive the appropriate discount.
Are there restrictions?
The discount can be applied toward food and non-alcoholic beverages purchased during Rams games at SoFi Stadium; no discount will be available on alcoholic beverages. In addition, the discount will not be able to be used on Uber Eats orders, in autonomous stores (currently only on Google Cloud level) or through in-seat hawkers.
What is my discount?
The discount varies by Membership level. Reserved Members will receive 15% savings, Premier Members will receive 20% savings and Club Members will receive 30% savings.
Ticket Sell Back Program
How will the Ticket Turnover program work?
After the schedule is released in mid-May, there will be a window of time (approximately 1 month) in which Members will be able to sell back their tickets to the Rams at face value in exchange for account credit to be used toward their 2025 Season Tickets. This program allows Season Ticket Members to avoid using the resale market and save money on regular season games they cannot attend.
Are there any restrictions?
Yes. Restrictions include, but are not limited to:
- You can only sell back tickets during the defined 1 month "Sell Back Window". This window will be communicated by the Rams at a later date and will occur after the NFL Schedule Release in May of 2024.You can only sell back tickets for up to 3 regular season games.
- Only applies to regular season tickets.
- Must have attended at least 1 game yourself during the 2023 season or be a first year Season Ticket Member beginning with the 2024 season.
- Tickets will be sold back at the face value price for that game
- You can only receive account credit in exchange for tickets which can only be used towards your 2025 season ticket invoice.
- Accounts deemed as ticket resellers are ineligible for the program.
- Once a ticket is sold back to the team, the Member cannot get it back.
- You cannot sell back only a single ticket unless you only own 1 seat
- Members choosing to sell back tickets must be compliant on season ticket and SSL payments at the time the Sell Back Window opens.
- Tickets must be paid in full in order to sell back to the team.
Seat Relocation
What are the qualifications for the Seat Relocation Program?
To qualify for the Seat Relocation Program, Members must attend three (3) or more games with at least one of their Season Tickets, renewed their 2024 Season Tickets by February 15th and be compliant on SSL payments as of the beginning of the Seat Relocation Program.
Members who meet the above requirements are required to opt-in to participate. The opt-in period is March 13-27, with information emailed on March 13 to eligible accounts.
I’m not interested in renewing my current location and would like to move. How can I relocate?
The Seat Relocation Program is the only opportunity during the year to relocate, and Members must meet the requirements listed under "What are the qualifications for the Seat Relocation Program?", including renewing their current seat location(s) by February 15, 2024.
The SSL Marketplace offers an additional option, including for Members who did not qualify for the Seat Relocation Program. Please note, for Members exploring the SSL Marketplace as a means of seat relocation, this is not part of our official Seat Relocation Program. Members are responsible for the purchase of new locations as well as selling their current SSL (if they choose to do so). The SSL Marketplace shut down at the beginning of February and will remain closed through the end of April, during which time transfers and sales will be unavailable.
I would like to update the number of seats on my account. How do I do that?
If you would like to purchase additional SSLs, you can do so at any time by contacting your Member Services Representative (pending availability). Please note seats may not be available directly next to your current location and your current seats cannot be relocated outside of the Seat Relocation Program. Alternatively, if you'd like to review areas with additional seats together, you can add seats during the Seat Relocation Program.
You are not able to reduce the number of seats on your account or downgrade during the Seat Relocation Program.
If I don’t meet the requirements to participate in the Seat Relocation Program, what are my options?
The Seat Relocation Program is the only opportunity during the year to relocate, and Members must meet the requirements listed under "What are the qualifications for the Seat Relocation Program?".
Our SSL Marketplace offers an additional option, including for Members who did not qualify. Please note that Members are responsible for selling their SSL and the purchase of new locations through the marketplace, and this is not a part of our official Seat Relocation Program. The SSL Marketplace shut down at the beginning of February and will remain closed through the end of April, during which time transfers and sales will be unavailable.
Is there a cost to relocate?
If moving within your current pricing tier (season tickets and SSL) and keeping the same number of seats, there is no cost to relocate.
If upgrading to a different pricing tier from your current location, or adding seats, you must pay the balance on both the SSL and season tickets according to the terms of your new SSL Agreement.
When can I expect to learn more about Seat Relocation?
The Seat Relocation Program will take place in April, after 2024 Season Ticket renewals have concluded.