Season Ticket Members,
We hope this finds you and your family safe and healthy.
Like you, we have dreamed for the past few years about the home opener at SoFi Stadium and we have looked forward to seeing all your smiling faces upon entering the stadium for the first time. As the stadium nears completion, we are faced with the reality that the fight against COVID-19 continues. We are committed to following guidance from state and local authorities, as well as the NFL, to ensure a safe environment for our players, staff and fans.
Today, the NFL League Office announced they will enforce various health and safety measures that will impact gamedays. One of those protocols is that for the 2020 season, up to the first eight rows of the lower level cannot be used to ensure player safety. For those of you in these seats, we will follow-up in the coming weeks to discuss potential alternatives just for this season. We anticipate additional protocols will be put in place, not only by the NFL, but also by government agencies so we will be sure to keep you all updated as we learn new information.
While we continue to plan to play Rams games at SoFi Stadium this season, the likelihood of being allowed to play in front of a sold-out crowd of cheering fans seems low at this point in time. We are contingency planning around a number of different capacity scenarios in the event that all Season Ticket Members will not be able to attend all home games in their seats. We are trying to understand what those different seating configurations could look like and will reach out with an update in the coming weeks.
In addition, there is the possibility that the NFL will reduce the number of preseason games played this year and our preseason home schedule will change. As soon as we have more information on the impact to our Season Ticket Members, we will share details with you.
Your support has helped make SoFi Stadium a reality and we will continue to update you as we get information as it relates to fan attendance at our games. If you prefer to skip the 2020 season you can easily do so by referring to the email in your inbox or contact Member Services Representative. You would retain your same seat location(s) and price for the 2021 season as well as various Season Ticket Member benefits. Any amounts paid to date will be automatically applied to the 2021 season unless you prefer to receive a refund. Your SSL commitment will remain. Benefits you will continue to receive during the 2020 season include invitations to Season Ticket Member virtual experiences, a discount on RamsFanShop.com, free mobile RedZone and Game Pass as well as access to your Member Services Representative.
If you have any questions or concerns, please contact a Member Services Representative by emailing email@example.com or call 818-338-0011 and select option 2. We apologize in advance if we are delayed in responding.
While 2020 has not been what any of us expected and uncertainty remains, we look forward to a brighter 2021 with all of us together at SoFi Stadium. We wish you all the best and we will be in touch soon with further information.
-Los Angeles Rams